This post on how to treat workers well is our final “hack” of the series.
If you’d like to learn more about getting the most out of remote workers, be sure to explore our other hacks from past weeks:
Hack #1: Consistent Motivation
Hack #2: Game Planning with Workers
Hack #3: Frequent and Planned Meetings
Hack #4: Proper Onboarding is a Must
Hack #5: Set Goals and Assign Responsibility
Hack #6: Implement and Maintain Communication Processes
Hack #7: Give and Receive Constant Feedback
Our last hack is certainly not the least important. According to a study by the Social Market Foundation, happy workers tend to outperform other workers by at least 20%. So it’s in your interest to keep workers happy by taking good care of them.
But what about the workers you don’t see every day? You may be a stellar boss to in-office workers, but how do you reward remote workers? Giving them thanks and acknowledgement is important too. It increases retention, and overall contentment and job satisfaction. Here’s a few best practices to get you started.
Treat workers well with bonuses
Consider giving workers a monthly or annual bonus as a thanks for all the good work they’ve done. This doesn’t have to be huge sum, especially if you don’t pay much for the salary in the first place. But it’s a great way to show them that you recognize their consistently good work and what they offer your company. It’s one of the simplest, most straightforward ways to treat workers well.
Treat workers well with time off
Just because workers don’t work in an office, doesn’t mean they don’t want a vacation. Remote workers need a break too! If you have full-time remote workers, offering them paid time off is a great way to stand out from other companies. It’s also a useful recruiting incentive, so communicate the amount you offer early on in the process. If you don’t have full-time workers, you might not be in a hurry to compensate them well they’re away, but do make it clear that you’ll be supportive of their (reasonable) vacation schedule and do your best to work around it.
Reward remote workers with raises
Sometimes career advancement is a murky world to navigate if you’re not in-office. It’s easy for remote workers to feel stagnant. A raise can be a nice boost to both their morale and their wallet. For full-time workers, try offering raises semi-annually, or annually, even if it’s only a moderate amount.
Treat workers well with frequent thank yous
This is one of the absolute easiest ways to get great work out of workers. People love positive reinforcement. They thrive on it. When workers turn in a project, say thank you and let them know you liked it. For everyday occasions, a simple, two-second email works wonders. This might seem obvious, but it’s easy to forget in the day-to-day rush. Always take the extra time to show appreciation.
Make incentives clear
Sure, surprises are nice. But if you want to get the most out of workers, make their incentives clear. Let them know as soon as you hire them what they can expect in terms of bonuses, raises, and time off. This doesn’t mean you should draw direct attention to the things you don’t offer, but you should let them know where they stand.
Ask them what they expect
Again, this is a good conversation to get out of the way as soon as you hire. Try to make it so that there’s no difference between what workers expect from you and what you’ll actually offer. This can reduce resentment down the line. The ensuing conversation might take a little negotiation, but you’ll rest easier knowing you’re on the same page.
While the standard rewards work wonders, it’s also fun to get a little creative with treating workers well. Considering mailing a handwritten note as thanks for a particularly outstanding job. Send them a gift card to a local restaurant on their birthday. Creativity shows thoughtfulness, so it goes a long way.
Do you have remote workers? How do you show your appreciation for them?
Emily Bell has worked in digital marketing for seven years, tackling projects for a wide variety of tech and PR companies, as well as a few of Amazon’s top third-party sellers. Her work has appeared in Entrepreneur, Influencive, Addicted2Success, Forbes, and around the web.