How do I become a client?
If you have any questions in the process, simply email, Skype, or call us and we'll be happy to walk you through the steps!
How does FreeeUp find its network of workers?
We get hundreds of applicants every week from a network of job platforms. We post our openings on all major job sites and have relationships with some of the smaller, niche job sites where we attract unique talent. All workers are required to pass a test on our communication guidelines and we take less than 1% of applicants to keep only the best in our network.
We also have an amazing worker referral program that allows the best workers in our network to refer their friends and family to become a worker.
How does FreeeUp make money? What are the fees?
There are no startup or monthly fees to use FreeeUp for hiring remote workers. If we tell you that a worker costs $8.00 per hour for their skill set, you will pay $8.00 per hour.
FreeeUp makes a percentage of each hour worked in exchange for finding workers new positions with reputable clients.
How do I hire and meet my worker?
The process to hire and meet your worker is super simple...
1) Sign up as a client.
2) Request a worker anytime you want via your FreeeUp account.
3) Get introduced to the worker.
4) 15 minute interview if you wish .
5) Confirm hire or provide feedback so we can get you a better match.
6) Start working with your worker.
Am I allowed to interview the worker before hiring?
We allow you to interview with our workers for 10-15 minutes about their background, skills and experience, but they must be hired before doing any testing, training, consulting, work etc. Similar to how our clients love us because they can avoid conducting long interviews, our workers love us because they don't have to spend all day doing interviews either.
Once you finish interviewing a worker, just confirm the hire with me or my assistants to get started right away. We are very much a fast-hire company so we recommend you request workers right when you need them. Delaying meetings, interviews, and start dates can result in the workers being booked by other clients.
What makes FreeeUp different from Upwork and other online hiring platforms?
FreeeUp was built to remove the time and hassle of posting jobs and interviewing that so many business owners encounter when hiring online. Instead of posting a job, receiving applicants, and having to decide on the best one, you simply fill out our Worker Request form that tells us exactly who you need.
We process the request, match your requirements to the most reliable match in our network, and then introduce you to make sure you are happy with the choice. We help you cut down on hours upon hours of recruiting and interviewing.
How do I pay for my workers?
We bill our clients on Thursday for all work performed the week before. Our billing periods run from Wednesday through Tuesday of each week. We currently offer clients the ability to pay their workers through ACH, credit card, or a PayPal retainer. All retainer funds are 100% refundable if not used.
How do I know this is safe?
Hiring any worker always comes with a risk. We do our best to connect you with the most trustworthy and reliable workers available. It is in our best interest to keep our clients safe, secure, and happy.
It is very tough for workers to get into our network because of our rigid interview process. Once they are in, they want to stay in. If a worker ever breaks our security policies, they are banned for life.
For all payments, our site is SSL secure and we use Stripe or PaySimple for all payment processing.