How do I become a client?
If you have any questions in the process, simply email, Skype, or call us and we'll be happy to walk you through the steps!
How does FreeeUp find its network of workers?
We get hundreds of applicants every week from a network of job platforms. We post our openings on all major job sites and have relationships with some of the smaller, niche job sites where we attract unique talent. All workers are required to pass a test on our communication guidelines and we take less than 1% of applicants to keep only the best in our network.
We also have an amazing worker referral program that allows the best workers in our network to refer their friends and family to become a worker.
How does FreeeUp make money? What are the fees?
There are no startup or monthly fees to use FreeeUp for hiring remote workers. If we tell you that a worker costs $8.00 per hour for their skill set, you will pay $8.00 per hour.
FreeeUp makes a percentage of each hour worked in exchange for finding workers new positions with reputable clients.
How do I hire and meet my worker?
Once you are a FreeeUp client, you can request a worker at anytime directly from your client portal. Once we are able to fill the request, we will introduce you to the worker via Skype and/or email. We usually fulfill worker requests within 24 hours :)
How do I pay for my workers?
We bill our clients on Thursday for all work performed the week before. Our billing periods run from Wednesday through Tuesday of each week. We currently offer clients the ability to pay their workers through ACH, credit card, or a PayPal retainer. All retainer funds are 100% refundable if not used.
How do I know this is safe?
Hiring any worker always comes with a risk. We do our best to connect you with the most trustworthy and reliable workers available. It is in our best interest to keep our clients safe, secure, and happy.
It is very tough for workers to get into our network because of our rigid interview process. Once they are in, they want to stay in. If a worker ever breaks our security policies, they are banned for life.
For all payments, our site is SSL secure and we use Stripe or PaySimple for all payment processing.