Your Mission: Set Up One Payment Method
Ready? Read the three options below and click on one of the links to set up a payment method for your FreeeUp account.
Already a client? Use this page to update the payment method for your account or to add a backup payment option.
Option 1: ACH
-- Only for US bank accounts.
-- Receive 1.1% off all of your FreeeUp invoices when you use ACH.
-- Set up ACH for your account using our Paysimple ACH form.
How To Set Up
Click on the link below to link your bank account with your FreeeUp account. It does not cost you anything to use ACH. The $10.00 charge used to link your bank account will be credited back to your FreeeUp account in full. All of our ACH payments and bank information is securely stored through Paysimple.
Option 2: Credit Card
-- You can always use a credit card to pay for your FreeeUp workers.
-- We will charge your credit card on file every Thursday when billing is performed.
How To Set Up
To set up a credit card on your FreeeUp account, click the link to sign the Credit Card Agreement. Then click the link below to enter your credit card information. The credit card will then be directly linked to your FreeeUp account.
Option 3: PayPal Retainer
-- If you don’t want to use ACH or a credit card, you have the option of sending a retainer to your FreeeUp account where future invoices will be billed from.
-- All unused retainers are 100% refundable.
-- You can send a retainer to your FreeeUp account using the PayPal payment form.
How To Set Up
Click the link below to begin the process of opening a PayPal retainer with FreeeUp. Follow the PayPal prompts and send the retainer directly to your FreeeUp account.
Here's some payment info you may be wondering about
FreeeUp billing periods are Wednesday through Tuesday. Billing is performed on every Thursday. For ACH payments, billing is performed on Thursday, but may not go through to your bank account until Monday.
FreeeUp Payments Policy
Reminder: It is against FreeeUp Marketplace policy to discuss pay with workers or to pay workers outside of FreeeUp. They won't tell you even if you ask.☺
If you suspect that hours have been billed incorrectly, first speak with worker to see if it can be explained and resolved. If there are still issues after speaking with them, contact Accounting@FreeeUp.com.
Your FreeeUp Account
To access the hours of the workers are logging each week, go to FreeeUp.com and click log in using your FreeeUp credentials. Click on “Timecard” and the relevant date range to view the hours that workers billed. To view notes, simply click on the hours in the chart.
For any questions or concerns relating to your invoice, please contact Accounting@FreeeUp.com.